The key to communication management is to ensure that both parties have a pleasant experience. This allows mistakes to be corrected.
A good experience in communication dispels anxiety and makes one feel positive. It makes them feel more confident in their communication.
As you become more confident in your communication, you will be more open to the opinions of others and gain new insights.
If you can dispel the belief that it is futile for you to do it, people will want to do it. To this end,an ongoing support system is useful.
In text communication, it is important not only to be concise in writing, but also to use the amount and size of text to convey emotion.
Good communication with opinionated customers and making them your company's allies is an example of a good communication experience.
Society is in turmoil because there are no concrete guidelines for communication. It is the same in organizations.